Shipping & Returns & Payment

 

Shipping Information

All  packages are shipped within 3-5 days of payment from Toronto, Canada via Canada post ( Expedited Parcel)

  • Ground (Domestic , CANADA): 3-5 days — $2.50 flat rate for the first item, $0.25 for each additional item
  • Ground(US ): 10-14 days - $5.00 flat rate for the first item, $0.50 additional for each item

Ground(International): 10-14 days - $10.00 flat rate for the first item, $1.00 additional item.

It depends on the country, shipping date will be longer. 

All prints / original arts are shipped from CANADA, in a stiff, stay flat mailer with proper, strong print protector bag.

CANADA postal services can be quite expensive; however, we will provide you a tracking number (ONLY BIG items like art print, tote bags and paper flowers). Rest of items like cards WON'T have a tracking number.

Easy Returns & Exchanges

All sales are FINAL. We are sure you will love our products; however, if it has something wrong (like damaged) or you are not happy, please email to us within 7 business days of you get your order with photos. After 7 days, we CANNOT replace a new one for you.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:              Custom or personalized orders.

Incorrect shipping address

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Thank you very much for your understanding.

Payment

All payments must be made within 24 hours of purchase. I reserve all rights to cancel incomplete transactions after 24 hours without a notice. If you are not able to make payment in time, please email me. Thank you very much for your wonderful support of my arts and for your understanding.